Privacy Policy
Last updated: February 10, 2026
This Privacy Policy explains how Norrix collects, uses, and shares information when you use the Norrix web dashboard, APIs, CLI, and client SDK (collectively, the “Service”).
Information We Collect
We collect information you provide directly, information generated when you use the Service, and information from integrations you connect.
- Account and profile details (such as name, email, organization membership, and authentication identifiers).
- Billing and transaction details needed to process payments (handled by payment processors).
- Build, submission, and update metadata, including bundle IDs, version targets, fingerprints, and deployment settings.
- Logs, diagnostics, and usage analytics generated by the web dashboard, APIs, CLI, and SDK.
- Device and app telemetry sent by the client SDK, such as platform, app version, and update status.
- Cookies and similar technologies used for security, preferences, and analytics.
How We Use Information
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts and organizations.
- Process payments, manage subscriptions, and prevent fraud.
- Deliver build, update, and submission workflows and related notifications.
- Analyze usage to improve performance, reliability, and developer experience.
- Comply with legal obligations and enforce our terms.
How We Share Information
We share information only as needed to operate the Service:
- With vendors and service providers who help us host, secure, analyze, and support the Service.
- With your organization administrators and members as part of team collaboration features.
- For legal, compliance, or security reasons, such as responding to lawful requests or protecting rights and safety.
- In connection with a merger, acquisition, or sale of assets, where permitted by law.
Cookies and Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can adjust cookie settings in your browser, but some features may not work without them.
Data Retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account or organization data by contacting us.
Security
We use administrative, technical, and physical safeguards to help protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International Transfers
We may process information in countries where we or our service providers operate. These locations may have data protection laws that differ from your jurisdiction.
Your Choices
- Access, update, or delete your account information.
- Opt out of marketing communications at any time.
- Control cookies and analytics settings through your browser.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other means.
Contact
Questions about privacy? Reach out through our contact page.